Author Topic: Special Answering Service for Small Business to Strength the Relationship with C  (Read 44 times)


  • Hoodrat
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  • Join Date: Aug 2021
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Kolaxo CCS is engaging customers in conversation with the help of our friendly and presentable agents. We are providing your customers the ease to call and talk to the company. Moreover, the competent telephone operators are ready to capture the opportunity and create sales from the potential buyer of your services or products. We have multiple internet connections to ensure of one connection at any time gets slow or break down the other connection must support during that time. We have Xfinity as our main provider and Charter Specturm along with AT&T as a backup connection. These connections ensure nonstop internet availability and highest speed to make sure smooth and uninterrupted communication with customers. Our agents work in different shifts to make sure the required number of staff is available at night and during holidays. We have developed a perfect rotation system in which the night shift employees are also motivated as the day shift agents are. Hence, doesn’t matter when your customer calls even at late night time the callers is expected to meet satisfied and motivated agent. Our Service motivate customer to get engage hence the business experience more customer engagement and ultimately more sales. This eventually leads to a definite competitor edge other similar businesses. Therefore, we have specially formulated our business operations in a way that it help our clients to involve customers into the business.